Apr 05 2019 09:41 AM
Good Morning,
Im having an issue with emails being sent to customers, no longer have the ability to modify an appointment. They used to have the ability to cancel, reschedule, new booking from the email. Now they have a button that says " New Booking" and nothing to modify or cancel the appointment. Anyone else having this issue, or now how to revert back to how we had it before?
Thank you,
Apr 05 2019 02:34 PM
I have a support ticket open, waiting on them to let me know. As soon as I hear what happened ill post on here. @Michael_Raine
Apr 05 2019 04:11 PM
Apr 06 2019 09:27 AM
Gabriel,
Is there a way to get this fix asap? We have our customers who have trying to work around this issue but its affecting our day to day activities. @Gabo
Apr 08 2019 07:33 AM
@Gabriel Valdez Malpartida@Jose Segura
I am also having the same issue. We are spending time daily to update or fix the issues. Can we get an ETA for delivery, or the abilty to pull a manual update?
Mark
Apr 29 2019 05:08 AM
@Jose Segura same issue here. Could you send any update please?
@Jose Segura wrote:Good Morning,
Im having an issue with emails being sent to customers, no longer have the ability to modify an appointment. They used to have the ability to cancel, reschedule, new booking from the email. Now they have a button that says " New Booking" and nothing to modify or cancel the appointment. Anyone else having this issue, or now how to revert back to how we had it before?
Thank you,
Jan 19 2023 11:20 AM
How did it work out? Bc I have a couple of people the same issue.
Thanks!
Tina
Jan 19 2023 01:17 PM
B@tinanorrissscinccom when we unclicked that box, we stopped having problems. However, we haven't gone live with Bookings yet.
Good luck.