May 15 2022 08:18 PM
May 16 2022 04:21 AM
May 18 2022 09:37 AM - edited May 21 2022 05:32 PM
Thanks.
Sep 08 2022 02:13 PM
@altamish My organization would like to have a way to track no shows as well. I think that if we try to add a custom field for tracking this the client will see it when they schedule their appointment and may try entering data there when it's meant to be an internal use only field. Additionally, the custom fields we already use are heavily text based and we would have to extract from a long text string. Not impossible, but also not user friendly. We take bookings for multiple locations and want to consider no shows as a factor in our decisions for staff density at specific locations. If we cancel the appointment all of the data is lost. If we track the no shows manually we are looking at either significant data entry to capture the appointment details or losing them.