MS booking- Time slot conflict, booked slot is still showing available

Copper Contributor

Hi, i've a query-
My customer booked a meeting with us on our shared bookings page but the time slot they booked is still showing when someone tries to book a new meeting. And i've kept only one staff (just if someone suggests this error might be because of multiple staff added)
As can be seen in the below image- customer booked a 15 min meeting for 10:30 (image 1- outlook calendar event), now the 10:30 slot should not be available for a new customer to book, but it is available here. How to fix this?Screenshot 2024-05-30 163236.pngScreenshot 2024-05-30 163304.png

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