Customers are booking appointments with me through the Microsoft Bookings app. They receive a calendar invitation and accept it into their Outlook calendar.
However, when they delete or cancel this appointment in their own outlook calendar, I am not receiving the notificiation about this. I therefore think that I have an appointment with the customer but they think that they have cancelled it. I know for a fact that their calendar system sends cancellation notifications because I received them in the past when I was using Google calendar. Now that I have switched to Microsoft, I am not getting any notifications which does not seem very logical.
Does anyone know how I can solve this problem?
