Let my customers change / manage my booking invitations

%3CLINGO-SUB%20id%3D%22lingo-sub-37325%22%20slang%3D%22en-US%22%3ELet%20my%20customers%20change%20%2F%20manage%20my%20booking%20invitations%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-37325%22%20slang%3D%22en-US%22%3E%3CP%3EAs%20of%20now%2C%20it%20seems%20like%20I%20%E2%80%93%20as%20a%20meeting%20arranger%20%E2%80%93%20can%20make%20a%20booking%20invitation%20to%20a%20customer.%20But%20then%20the%20customer%20cannot%20change%20or%20manage%20the%20meeting.%20Is%20this%20on%20the%20roadmap%2C%20or%20am%20I%20missing%20something%3F%20With%20this%20feature%20enabled%2C%20my%20company%20could%20totally%20use%20Bookings%20for%20all%20our%20customer%20%2F%20prospect%20meetings%2C%20whether%20they%20are%20initiated%20from%20us%20or%20our%20customers%20%2F%20prospects.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-37325%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ECalendar%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-288579%22%20slang%3D%22en-US%22%3ERe%3A%20RE%3A%20Let%20my%20customers%20change%20%2F%20manage%20my%20booking%20invitations%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-288579%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F26327%22%20target%3D%22_blank%22%3E%40Gabriel%20Valdez%20Malpartida%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI'm%20having%20this%20same%20issue.%20When%20I%20set%20up%20a%20meeting%2C%20the%20client%20confirmation%20email%20doesn't%20include%20the%20option%20to%20'manage%20booking'.%20The%20manage%20booking%20option%20only%20seems%20to%20be%20available%20when%20the%20client%20sets%20up%20a%20meeting%20themselves.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ethanks%2C%26nbsp%3B%3C%2FP%3E%3CP%3E%3CBR%20%2F%3EAshley%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-44369%22%20slang%3D%22en-US%22%3ERe%3A%20RE%3A%20Let%20my%20customers%20change%20%2F%20manage%20my%20booking%20invitations%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-44369%22%20slang%3D%22en-US%22%3E%3CP%3EI%20understand%20that%20the%20client%20both%20can%20book%2C%20and%20modify%20his%2Fher%20bookings.%20But%20what%20I%20tried%20to%20do%2C%20was%20-%20as%20the%20vendor%20-%20to%20book%20the%20meeting.%20That%20seems%20possible%2C%20but%20then%20the%20client%20cannot%20change%20the%20booking.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-43668%22%20slang%3D%22en-US%22%3ERE%3A%20Let%20my%20customers%20change%20%2F%20manage%20my%20booking%20invitations%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-43668%22%20slang%3D%22en-US%22%3EHi%20Morten%20-%20Thanks%20for%20the%20question!%20Your%20customer%20can%20always%20modify%20their%20booking%20from%20the%20confirmation%20email%20they%20get.%20That%20email%20has%20an%20option%20that%20will%20take%20them%20back%20to%20a%20page%20where%20they%20can%20make%20a%20new%20booking%2C%20re-schedule%2C%20or%20cancel%20it.%3C%2FLINGO-BODY%3E
Contributor

As of now, it seems like I – as a meeting arranger – can make a booking invitation to a customer. But then the customer cannot change or manage the meeting. Is this on the roadmap, or am I missing something? With this feature enabled, my company could totally use Bookings for all our customer / prospect meetings, whether they are initiated from us or our customers / prospects.

3 Replies
Hi Morten - Thanks for the question! Your customer can always modify their booking from the confirmation email they get. That email has an option that will take them back to a page where they can make a new booking, re-schedule, or cancel it.

I understand that the client both can book, and modify his/her bookings. But what I tried to do, was - as the vendor - to book the meeting. That seems possible, but then the client cannot change the booking.

Hi @Gabo

 

I'm having this same issue. When I set up a meeting, the client confirmation email doesn't include the option to 'manage booking'. The manage booking option only seems to be available when the client sets up a meeting themselves. 

 

thanks, 


Ashley