Lead time not being applied

Copper Contributor

I have set a minimum lead time of 12 hours that was saved months ago. I am now getting notifications for meetings that are being booked on the same day. When I check my settings, it still says 12 hours minimum lead time, so it should be saved correctly. 2023-11-08_13-04-04.png

5 Replies
I have been having this issue since mid-August or so as well in addition to buffer times being added to the appointments that are scheduled. Supposedly Microsoft is aware of the issues and is applying a fix but I've yet to see it correct any of the issues I've been having.

@cncornejo  @J_Rooker there is no known issue around this, can you please try resetting the lead time values (remove -> save, add -> save) and see if that helps?




I was testing this today because of a support ticket we received on it. My "Bookings with me" has an 8 hour lead time and allowed for a co-worker to book an appointment within two hours of start time. So, if there isn't a "known" issue about this, there should be.
I am having the same issue, the lead time stopped working and people booked meetings even 5 minutes before it, can someone point out a known issue for this? Hopefully Microsoft can fix this soon
I opened a case with them yesterday. Hopefully they will respond soon. I'll try to remember to post any updates here.