Issue with Video conferencing with outside staff

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New Contributor

Hello,

Our organization (a college) uses Bookings to schedule video conferences between staff and students.  As such, all staff have "Add online meeting" turned ON with Teams as the default app. We recently added a staff member who is not a part of our organization as a staff member so they, too, can meet with students.   For some reason, the meetings that are scheduling with the outside staff member are not including the "Join your meeting" link in the confirmation email.  It just says "Microsoft Teams" whereas staff within our organization have the link.  Again, "Add online meeting" is turned on for them, so I can't figure out why the link to the video session is not being included.  Can anyone help?  Thank you!

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