Mar 14 2021 06:34 PM
So, I spent several hours trying to get Business Bookings to meet my small service business needs today, and it would seem to have turned into wasted time (other than now getting that Bookings isn't the tool I need it to be).
The good:
It has inside access to calendars in my organization (including mine), and can update the calendar in real time.
It's something I already have - no user account required because I already have it.
Inherently just one calendar to deal with
Most basic functionality is there
The not so good:
Lack of ability to apply any styling beyond the basic color scheme
I would think that MS would have a goal of trying to keep as much within their ecosystem as possible, but this app, which strikes me as potentially very powerful for both large and small business, has the feel of minimalistic support. Searches I've done trying to resolve the issues I've had include a power where a user was told their pretty basic integration question should be taken over to a GitHub discussion (one that is locked without a GitHub login as it happens).
Perhaps I've just missed a ton of things about this, but it's pretty frustrating that something with so much potential seems to be lacking some fundamental ideas for integration scenarios. Ironically, it will also likely delay if not eliminate any notion I had of moving to Teams instead of my current teleconference provider.