I do not receive notice of cancellations, and they are still active in the calendar.

Copper Contributor

A user canceled a meeting in Booking, received the cancellation email, but the meeting organizer still sees it as active. This has been happening with several users.

These meetings have limited capacity, and if the slot is not freed up, the organizer cannot work with the complete group.

Most cases work fine, but lately, I've been having many issues with cancellations.

Could you please help me with this problem?

1 Reply
I have a similar issue where the business email is not receiving notification of the cancellation. I have confirmed that the notification button has been ticked.

These issues (or others similar) seem to happen on a fairly regular basis when Bookings gets an update or a "fix"