How do I disable the "reschedule" feature that is automatically sent to customers after using bookin

Copper Contributor

I want our Bookings page to be something for internal use, I like the automatic emails but I do not want the customer to be able to manage their own appointment. How do I disable this option but still keep the emails going out?

4 Replies


You should be able to disable that in the Service assuming you are booking on their behalf. Ensure the "Let customers manage their appointment when it was booked by staff" is unchecked.




Screenshot 2024-05-10 at 11.50.25 AM.png


Here is what my page currently looks like....  I am a bit lost as to why ours looks different and what I need to do to see what you can see.


Click on "Services" from the left menu, and then edit the bookable services you have already created.