How can I make it so that a customer (within our organisation) is only able to make one booking in m

Copper Contributor

We are setting up a booking system for our clients and need to restrict each client to only be able to make one booking per client.


Is there a way for the Microsoft Bookings platform to identify a user has booked a slot already and therefore stopping them from being able to make multiple booking slots?


We have already enabled the "available to people in your organisation" option but cannot see a way to restrict the number of bookings each person can make.


If you could help resolve this, it would be greatly appreciated.


Kind regards



3 Replies
Thanks for reaching out. Unfortunately, it is not possible to restrict a client to make just one appointment. We will plan for this feature moving forward.

@Pratk  Thank you advising.


You mentioned it is planned for this to be a feature moving forward. Do you have an approximate time frame, of when it can be expected the feature to be available? 

Kind regards


I'm also keen on having this implemented. We use bookings for parent/teacher meetings and need to limit it to one booking per parent.

Since an email address is needed to make a booking - can't we just limit it to one booking per email address (i.e. throw an error or show a "you already have a booking" type message when they hit the "Book" button on the booking page)?