May 22 2017 01:46 AM
Hi
I have been trying out bookings today to use it as a way to internally add appointments for our sales staff to their calenders however i'm having two main issue so far.
Firstly when a new booking is added the customer receives email notificaiton but the assigned staff member does not.
Secondly when the customer tries to respond to the confirmation email they receive a bounce back. In the business information tab there is a field to add the email you wish to receive client repsonses too however this is not happening. Replies are essentially being sent to an email address that doesn't exist.
Does anybody have any input for these issues?
Oct 27 2017 06:22 AM
hi david
I'm having the same issue with bouncing when replying. have you heard anything?