When you define your service offerings in Microsoft Bookings, you set, among other things, a service name, description, location (choose whether you want to meet in person or have an online meeting), duration, default reminders to customers and staff, internal notes about the service, and pricing. You can also tag the employees who are qualified to provide the service. Then, when customers come to your business web site to book an appointment, they can see exactly what types of appointments are available, choose the person they want to provide the service, and how much their service will cost.
You can now add customized information and URLs to the email confirmation and reminders that you send when someone books a service through your booking page.
