Nov 18 2022 10:29 AM
I am trying to set up an appointment service. Our appointments are 50 minutes long, to give us time to write up after and the student time to get to their lectures etc. People in our org also regularly schedule 50 min meetings that aren't through bookings.
I have set it so that they start at 1 hour intervals, and have a 10 minute buffer after. This works fine most of the time. However, if I am available 10:00-14:00 on a Tuesday, and have an existing meeting in my calendar from 10:00-10:50, then the appointments show on bookings at 10:50, 11:50 and 12:50 for that day. This really doesn't work for our or the student's availability. Other than going through and manually adding a 10 minute appointment in my calendar at the end of any meeting, which isn't really feasible due to how busy we are, is there any way to force bookings to start "on the hour" every time, or another workaround others can think of?
(I thought of moving the buffer to the beginning, which might help for the 50 min example, however if I had a meeting in from 9:30-10:30, appointments would then just go at 10:40, 11:40, etc)
Thanks in advance for any suggestions
Nov 26 2022 11:36 AM
Hi @UniSam3892
I don't have a resolution for you, but I wanted to share my thoughts.
You want Outlook Calendar meetings with a 10-minute buffer time to show as busy in Bookings.
Also, you want all Booking appointments to start at the top of the hour based on your availability.
This is interesting. I get it. I hope someone from Microsoft replies to this message.
I am really curious about a resolution or workaround.
Thanks for sharing.
/Teresa
Nov 29 2022 09:40 PM
Nov 29 2022 09:42 PM
Dec 01 2022 05:26 PM
Great suggestions, Davisjr. I just wanted to add the primary differences between Bookings for me and Bookings App.
Bookings for Me is reserved for public and private bookings just with one user - Me.
Bookings App is also reserved for public/private bookings to manage appointments for single and multiple staff members.
There are more minor differences, but this response aligns with this post's question.
Dec 05 2022 06:52 AM
Hi all, thanks for your responses. I'm afraid bookings for me wouldn't work for us, as we are a service with multiple staff members. But it's useful to know about nonetheless. Thanks also for the link to provide feedback - I have noticed recent updates so hope this may be functionality that is addeed in the future.
Dec 05 2022 09:23 PM