Delete historic appointments

Copper Contributor

Hi,

 

Has anyone got any ideas on how I can delete historic (past) appointments without sending a cancellation email to the customer?

 

I have tried removing the email address from the appointment and ticking "customer does not want to receive a confirmation email", but the cancellation message is still sent.

 

I want to delete the past appointments for data protection reasons but it will be confusing if customers receive a cancellation message for an appointment they have already attended in the past!

 

Thanks!

0 Replies