Customize email address for Bookings page to remove onmicrosoft.com

Copper Contributor

We have had to create a new bookings page as we lost all services on our original page that has been in use for the past 2 years. Now when we schedule using our new page, any notifications to a gmail.com account bounce back to us as undeliverable. 

 

When I compared my original site to the new site I can see that the booking page address and the email address that is sending the notifications are using our domain name, but my new site does not have as clean of a name and the email address has 'onmicrosoft' included in it. 

 

Is there a way to override the booking page address and email address for a Booking page

4 Replies

@SaraJAlliant :  Did you resolve this issue?

Did you find a way to do this?
If so, it would be good to know how this was able to be edited and changed.

@Grace6084 No we were never able to solve the issue and have since discontinued using Bookings as a result of this and other issues we were experiencing. 

No, we were never able to resolve. We have had to discontinue using Bookings because of this and other issues.