Customization of the Select Staff drop down

Visitor

When creating a new appointment, can you make the Select Staff drop down mandatory and remove the Anyone option?

3 Replies

@Donald Mosteller Thanks for highlighting this. We really value this feedback. We offer this feature for people who do don't want any particular staff assigned or would be okay with any staff. Hence we provide this option. We have seen this use case being already adopted by many of our customers. Thanks for your interest and support to Bookings!"

@Radhika_Khetan_MSFT For clarification; are you saying that there is currently not a way to disable the "Anyone"  option in the drop down?

@Donald Mosteller 

Hi, 

Unfortunately Microsoft Bookings doesn't offer that feature (pretty sad!) but there are a few way around. 1. You can set you staff working hours accordingly. For example, if you have 3 staff members and each appointment is 1 hr. You can set person 1- 9-10, person2-10-11,person3-11-12......and so on. The switch off option to choose staff. This way only that particular staff member gets booked for selected time.

 

2. Create service with each staff name. SO the customer can see if their preferred staff is available. If not, they can see who is available. 

These are not the ideal options but might work. Hope that helps. :)