Confirmation email

[VIVES90]

Since about 3 weeks, the booker does not get a confirmation email. The event owner does schedule a team meeting. As a result, the booker cannot attend the meeting either.

Previously, this did work and no changes were made to the Booking.
How can this be resolved?

[#2]

@VIVES90 How is the appointment created? Is it from the self-schedule Bookings page or from the Bookings admin calendar?

If it is from the admin calendar can you please confirm if below option is disable while creating the appointment?