Can't Edit Bookings Appointments

Copper Contributor

good evening, for some time now I have not been able to change appointments in the Bookings calendar; Specifically, it is not possible for me to include other staff members in an appointment and modify customer information within the appointment itself. This happens both in Bookings Online and in the Teams APP.
Thank you so much for your help.

3 Replies
I'm noticing the same problem

@DavideMaggioni 

 

I would like to bump this.

After an order has been created I can't go in and change the type selected. In our case we are a spa that would like to change the type after the appointment has been created without canceling and resending to the customer. We want to avoid this to create a better customer experience and an over abundance of emails sent on our behalf.

 

We have created the following appointment and would like to change it from a deep tissue:

lcastner_0-1701709072250.png

to a Swedish:

lcastner_1-1701709128787.png

One note to point out. The second screen shot is from a new booking while the top screenshot is from the original appointment. Is there a way to get the same functionality of a selecting an appointment type both when creating a new appointment and editing a current appointment?

 

Any insight would be greatly appreciated! Thank you for your help, and have a great holidays.

 

Joining in to elevate this request again - this should be built into the product as basic functionality.