Bookings only intermittently sending reminders

New Contributor

Does anyone know why this would be occurring?

 

It has been happening for a while, but only ONE of today's clients received only ONE of their reminders!

 

I schedule 2 - one the day before, and one a few hours before.  

I now have them copied to me as well, and of the 6 expected emails in the past 2 days only 1 was sent.

 

Is there a solution to this?

 

Thanks!  :) 

3 Replies

Hi @samac - Thanks for the feedback! I'll send you a DM to get more info and see if we can help you.

 

Thanks!

Hi @Gabo 

Im getting Error Messages too when sending to gmails

Here is a report

Generating server: MEAPR01MB3592.ausprd01.prod.outlook.com

berrygoodbear@gmail.com
Remote Server returned '550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP. For more information please go to http://go.microsoft.com/fwlink/?LinkId=526653 AS(8561) [MEAPR01MB3944.ausprd01.prod.outlook.com]'

Original message headers:

Received: from MEAPR01MB3592.ausprd01.prod.outlook.com
 ([fe80::106:e73a:4ad:a5d1]) by MEAPR01MB3592.ausprd01.prod.outlook.com
 ([fe80::106:e73a:4ad:a5d1%3]) with mapi id 15.20.1558.016; Fri, 25 Jan 2019
 00:48:39 +0000
MIME-Version: 1.0
Content-Type: text/plain
Date: Fri, 25 Jan 2019 00:48:39 +0000

@Gabo wrote:

Hi @samac - Thanks for the feedback! I'll send you a DM to get more info and see if we can help you.

 

Thanks!



@Gabo wrote:

Hi @samac - Thanks for the feedback! I'll send you a DM to get more info and see if we can help you.

 

Thanks!


 

Hi @Gabriel Valdez Malpartida , I'm getting this error too. 

 

Email is returned with the following:

 

Delivery has failed to these recipients or groups:

mattceh@gmail.com
Your message wasn't delivered because the recipient's email provider rejected it.







 

Diagnostic information for administrators:

Generating server: QB1PR01MB2835.CANPRD01.PROD.OUTLOOK.COM

mattceh@gmail.com
Remote Server returned '550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP. For more information please go to http://go.microsoft.com/fwlink/?LinkId=526653 AS(8561) [QB1PR01MB3347.CANPRD01.PROD.OUTLOOK.COM]'

Original message headers:

Received: from QB1PR01MB2835.CANPRD01.PROD.OUTLOOK.COM
 ([fe80::a8b9:2047:2cbe:b4e8]) by QB1PR01MB2835.CANPRD01.PROD.OUTLOOK.COM
 ([fe80::a8b9:2047:2cbe:b4e8%4]) with mapi id 15.20.1601.023; Mon, 11 Feb 2019
 16:30:06 +0000
MIME-Version: 1.0
Content-Type: text/plain
Date: Mon, 11 Feb 2019 16:30:06 +0000
Message-ID:
	<QB1PR01MB2835A15FEA2F6A5041A82F5FB2640@QB1PR01MB2835.CANPRD01.PROD.OUTLOOK.COM>
Subject: Reminder: Counselling