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Bookings only intermittently sending reminders

%3CLINGO-SUB%20id%3D%22lingo-sub-309650%22%20slang%3D%22en-US%22%3EBookings%20only%20intermittently%20sending%20reminders%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-309650%22%20slang%3D%22en-US%22%3E%3CP%3EDoes%20anyone%20know%20why%20this%20would%20be%20occurring%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIt%20has%20been%20happening%20for%20a%20while%2C%20but%20only%20ONE%20of%20today's%20clients%20received%20only%20ONE%20of%20their%20reminders!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20schedule%202%20-%20one%20the%20day%20before%2C%20and%20one%20a%20few%20hours%20before.%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3EI%20now%20have%20them%20copied%20to%20me%20as%20well%2C%20and%20of%20the%206%20expected%20emails%20in%20the%20past%202%20days%20only%201%20was%20sent.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIs%20there%20a%20solution%20to%20this%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks!%26nbsp%3B%20%3A)%3C%2Fimg%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-309650%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3Ebookings%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-355128%22%20slang%3D%22en-US%22%3ERe%3A%20Bookings%20only%20intermittently%20sending%20reminders%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-355128%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F26327%22%20target%3D%22_blank%22%20rel%3D%22noopener%22%3E%40Gabriel%20Valdez%20Malpartida%3C%2FA%3E%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3E%2C%20I'm%20getting%20this%20error%20too.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EEmail%20is%20returned%20with%20the%20following%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSTRONG%3E%3CFONT%20face%3D%22Arial%22%20size%3D%223%22%20color%3D%22%23000066%22%3E%3CSPAN%20class%3D%22highlight%22%3EDelivery%3C%2FSPAN%3E%20%3CSPAN%20class%3D%22highlight%22%3Ehas%3C%2FSPAN%3E%20%3CSPAN%20class%3D%22highlight%22%3Efailed%3C%2FSPAN%3E%20to%20these%20recipients%20or%20groups%3A%3C%2FFONT%3E%3C%2FSTRONG%3E%3C%2FP%3E%3CP%3E%3CFONT%20face%3D%22Tahoma%22%20size%3D%222%22%20color%3D%22%23000000%22%3E%3CA%20href%3D%22mailto%3Amattceh%40gmail.com%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3Emattceh%40gmail.com%3C%2FA%3E%3CBR%20%2F%3E%3C%2FFONT%3E%3CFONT%20face%3D%22Arial%22%20size%3D%223%22%20color%3D%22%23000000%22%3EYour%20message%20wasn't%20delivered%20because%20the%20recipient's%20email%20provider%20rejected%20it.%3C%2FFONT%3E%3CFONT%20face%3D%22Tahoma%22%20size%3D%222%22%20color%3D%22%23000000%22%3E%3CBR%20%2F%3E%3C%2FFONT%3E%3CBR%20%2F%3E%3C%2FP%3E%3CP%3E%3CBR%20%2F%3E%3CBR%20%2F%3E%3CBR%20%2F%3E%3CBR%20%2F%3E%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSTRONG%3EDiagnostic%20information%20for%20administrators%3A%3C%2FSTRONG%3E%3C%2FP%3E%3CP%3EGenerating%20server%3A%20QB1PR01MB2835.CANPRD01.PROD.OUTLOOK.COM%3C%2FP%3E%3CP%3Emattceh%40gmail.com%3CBR%20%2F%3ERemote%20Server%20returned%20'550%205.7.708%20Service%20unavailable.%20Access%20denied%2C%20traffic%20not%20accepted%20from%20this%20IP.%20For%20more%20information%20please%20go%20to%20%3CA%20href%3D%22http%3A%2F%2Fgo.microsoft.com%2Ffwlink%2F%3FLinkId%3D526653%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttp%3A%2F%2Fgo.microsoft.com%2Ffwlink%2F%3FLinkId%3D526653%3C%2FA%3E%20AS(8561)%20%5BQB1PR01MB3347.CANPRD01.PROD.OUTLOOK.COM%5D'%3C%2FP%3E%3CP%3EOriginal%20message%20headers%3A%3C%2FP%3E%3CPRE%3EReceived%3A%20from%20QB1PR01MB2835.CANPRD01.PROD.OUTLOOK.COM%0A%20(%5Bfe80%3A%3Aa8b9%3A2047%3A2cbe%3Ab4e8%5D)%20by%20QB1PR01MB2835.CANPRD01.PROD.OUTLOOK.COM%0A%20(%5Bfe80%3A%3Aa8b9%3A2047%3A2cbe%3Ab4e8%254%5D)%20with%20mapi%20id%2015.20.1601.023%3B%20Mon%2C%2011%20Feb%202019%0A%2016%3A30%3A06%20%2B0000%0AMIME-Version%3A%201.0%0AContent-Type%3A%20text%2Fplain%0ADate%3A%20Mon%2C%2011%20Feb%202019%2016%3A30%3A06%20%2B0000%0AMessage-ID%3A%0A%20%26lt%3BQB1PR01MB2835A15FEA2F6A5041A82F5FB2640%40QB1PR01MB2835.CANPRD01.PROD.OUTLOOK.COM%26gt%3B%0ASubject%3A%20Reminder%3A%20Counselling%3C%2FPRE%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-325359%22%20slang%3D%22en-US%22%3ERe%3A%20Bookings%20only%20intermittently%20sending%20reminders%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-325359%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F26327%22%20target%3D%22_blank%22%3E%40Gabriel%20Valdez%20Malpartida%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIm%20getting%20Error%20Messages%20too%20when%20sending%20to%20gmails%3C%2FP%3E%3CP%3EHere%20is%20a%20report%3C%2FP%3E%3CP%3E%3CSPAN%3EGenerating%20server%3A%20MEAPR01MB3592.ausprd01.prod.outlook.com%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%3E%3CA%20href%3D%22mailto%3Aberrygoodbear%40gmail.com%22%20target%3D%22_blank%22%20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samac
New Contributor

Does anyone know why this would be occurring?

 

It has been happening for a while, but only ONE of today's clients received only ONE of their reminders!

 

I schedule 2 - one the day before, and one a few hours before.  

I now have them copied to me as well, and of the 6 expected emails in the past 2 days only 1 was sent.

 

Is there a solution to this?

 

Thanks!  :) 

3 Replies
Highlighted

Hi @samac - Thanks for the feedback! I'll send you a DM to get more info and see if we can help you.

 

Thanks!

Highlighted

Hi @Gabriel Valdez Malpartida 

Im getting Error Messages too when sending to gmails

Here is a report

Generating server: MEAPR01MB3592.ausprd01.prod.outlook.com

berrygoodbear@gmail.com
Remote Server returned '550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP. For more information please go to http://go.microsoft.com/fwlink/?LinkId=526653 AS(8561) [MEAPR01MB3944.ausprd01.prod.outlook.com]'

Original message headers:

Received: from MEAPR01MB3592.ausprd01.prod.outlook.com
 ([fe80::106:e73a:4ad:a5d1]) by MEAPR01MB3592.ausprd01.prod.outlook.com
 ([fe80::106:e73a:4ad:a5d1%3]) with mapi id 15.20.1558.016; Fri, 25 Jan 2019
 00:48:39 +0000
MIME-Version: 1.0
Content-Type: text/plain
Date: Fri, 25 Jan 2019 00:48:39 +0000

@Gabriel Valdez Malpartida wrote:

Hi @samac - Thanks for the feedback! I'll send you a DM to get more info and see if we can help you.

 

Thanks!



@Gabriel Valdez Malpartida wrote:

Hi @samac - Thanks for the feedback! I'll send you a DM to get more info and see if we can help you.

 

Thanks!


 
Highlighted

Hi @Gabriel Valdez Malpartida , I'm getting this error too. 

 

Email is returned with the following:

 

Delivery has failed to these recipients or groups:

mattceh@gmail.com
Your message wasn't delivered because the recipient's email provider rejected it.







 

Diagnostic information for administrators:

Generating server: QB1PR01MB2835.CANPRD01.PROD.OUTLOOK.COM

mattceh@gmail.com
Remote Server returned '550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP. For more information please go to http://go.microsoft.com/fwlink/?LinkId=526653 AS(8561) [QB1PR01MB3347.CANPRD01.PROD.OUTLOOK.COM]'

Original message headers:

Received: from QB1PR01MB2835.CANPRD01.PROD.OUTLOOK.COM
 ([fe80::a8b9:2047:2cbe:b4e8]) by QB1PR01MB2835.CANPRD01.PROD.OUTLOOK.COM
 ([fe80::a8b9:2047:2cbe:b4e8%4]) with mapi id 15.20.1601.023; Mon, 11 Feb 2019
 16:30:06 +0000
MIME-Version: 1.0
Content-Type: text/plain
Date: Mon, 11 Feb 2019 16:30:06 +0000
Message-ID:
	<QB1PR01MB2835A15FEA2F6A5041A82F5FB2640@QB1PR01MB2835.CANPRD01.PROD.OUTLOOK.COM>
Subject: Reminder: Counselling
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