Bookings Notifications

Copper Contributor

My team recently started using MS Bookings for scheduling meetings with clients. When a client books a meeting, it sends an email to the staff that looks like this:

 Screen Shot 2021-07-13 at 11.01.44 AM.png


However, on the form we created for clients to book time, we included extra info such as notes for the meeting. "Client name, meeting topic, etc"


Is there any way to include the extra details in an email confirmation? I also don't see these details on my calendar when it populates a new event. The name of the client isn't even on the calendar event. Our team is getting confused with who the appointment was booked by. Is this a common issue?

Thank you!

Screen Shot 2021-07-13 at 11.05.18 AM.png

 Example of the calendar event that automatically pops up. There are no client details in this calendar event.

1 Reply
We have this same issue and would love to get more details in the initial confirmation notifications.