My team recently started using MS Bookings for scheduling meetings with clients. When a client books a meeting, it sends an email to the staff that looks like this:
However, on the form we created for clients to book time, we included extra info such as notes for the meeting. "Client name, meeting topic, etc"
Is there any way to include the extra details in an email confirmation? I also don't see these details on my calendar when it populates a new event. The name of the client isn't even on the calendar event. Our team is getting confused with who the appointment was booked by. Is this a common issue?
Example of the calendar event that automatically pops up. There are no client details in this calendar event.