SOLVED

Bookings - no time slot available for the next day

%3CLINGO-SUB%20id%3D%22lingo-sub-1772660%22%20slang%3D%22en-US%22%3EBookings%20-%20no%20time%20slot%20available%20for%20the%20next%20day%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1772660%22%20slang%3D%22en-US%22%3E%3CP%3EHello%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhen%20I%20took%20the%201st%20screenshot%20below%20the%20time%20is%2010%2F12%2F2020%203.30%20pm.%20On%20the%20booking%20page%2C%20there's%20no%20available%20time%20on%2010%2F13%2F2020.%20The%202nd%20picture%20below%20shows%20how%20I%20set%20the%20staff%20availabilities.%20Can%20anyone%20please%20let%20me%20know%20why%20there's%20no%20availability%20on%2010%2F13%3F%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%20so%20much!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ELili%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Lily2020_1-1602531133068.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F226096i4B7147DEFAC91F4D%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22Lily2020_1-1602531133068.png%22%20alt%3D%22Lily2020_1-1602531133068.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Lily2020_2-1602531231162.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F226097i0FF64AA3450976F6%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22Lily2020_2-1602531231162.png%22%20alt%3D%22Lily2020_2-1602531231162.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1772660%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EBookings%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1773026%22%20slang%3D%22en-US%22%3ERe%3A%20Bookings%20-%20no%20time%20slot%20available%20for%20the%20next%20day%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1773026%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F561184%22%20target%3D%22_blank%22%3E%40Lily2020%3C%2FA%3E%26nbsp%3BCheck%20your%20scheduling%20policy.%26nbsp%3B%20The%20minimum%20lead%20time%20to%20book%20(in%20hours)%20may%20be%20affecting%20your%20availability%20time.%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Lobsang_aka_1-1602540064437.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F226140iDFB1E08552A0127C%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22Lobsang_aka_1-1602540064437.png%22%20alt%3D%22Lobsang_aka_1-1602540064437.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Contributor

Hello,

 

When I took the 1st screenshot below the time is 10/12/2020 3.30 pm. On the booking page, there's no available time on 10/13/2020. The 2nd picture below shows how I set the staff availabilities. Can anyone please let me know why there's no availability on 10/13? 

 

Thanks so much!

 

Lili

 

Lily2020_1-1602531133068.png

 

Lily2020_2-1602531231162.png

 

 

 

2 Replies
best response confirmed by Lily2020 (Occasional Contributor)
Solution

@Lily2020 Check your scheduling policy.  The minimum lead time to book (in hours) may be affecting your availability time. 

Lobsang_aka_1-1602540064437.png

 

 

 

@Lobsang_aka Thanks so much! Yes, it does solve the issue.