Bookings - Multiple attendees

%3CLINGO-SUB%20id%3D%22lingo-sub-1270811%22%20slang%3D%22en-US%22%3EBookings%20-%20Multiple%20attendees%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1270811%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20Guys%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI've%20setup%20a%20bookings%20page%20with%20an%20appointment%20to%20allow%20multiple%20attendees.%20This%20is%20all%20working%20great%2C%20unless%20an%20attendee%20makes%20a%20mistake%20and%20needs%20to%20change%20their%20appointment%20time.%20What%20happens%20here%20is%20that%20all%20attendees%20with%20that%20time%20are%20moved.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20cannot%20find%20a%20way%20to%20cancel%20or%20move%20an%20individual%20attendee%20from%20a%20booking%20even%20in%20the%20back%20end.%20Please%20help%20urgently%20as%20this%20is%20for%20a%20very%20important%20occasion%20-%20my%20partner's%2030th%20Birthday!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1270811%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3Ebookings%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ECalendar%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1296385%22%20slang%3D%22en-US%22%3ERe%3A%20Bookings%20-%20Multiple%20attendees%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1296385%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F604173%22%20target%3D%22_blank%22%3E%40ggodwin87%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHave%20you%20tried%20disabling%20%22Let%20the%20customer%20manage%20their%20booking%22%20under%20the%20service%20settings%3F%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22PM2O2O_0-1586455978517.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F183451iEF1BC973A5E1742B%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20title%3D%22PM2O2O_0-1586455978517.png%22%20alt%3D%22PM2O2O_0-1586455978517.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Visitor

Hi Guys,

 

I've setup a bookings page with an appointment to allow multiple attendees. This is all working great, unless an attendee makes a mistake and needs to change their appointment time. What happens here is that all attendees with that time are moved.

 

I cannot find a way to cancel or move an individual attendee from a booking even in the back end. Please help urgently as this is for a very important occasion - my partner's 30th Birthday!

1 Reply

@ggodwin87 

Have you tried disabling "Let the customer manage their booking" under the service settings?

PM2O2O_0-1586455978517.png