Sep 17 2020 10:54 AM
The Bookings calendar is not allowing for any bookings for anytime in the month of September, even though there is available time for people to book. It states that there are no available times even though there are plenty of times available. Any help you can provide would be appreciated.
Oct 04 2020 10:44 PM
@ashhod84 facing the same problem. Ironically, I could see the services i created last week but for some reason, unable to view a day before the service.
Sep 19 2022 06:06 AM
Did you ever resolve this issue? Still dealing with it in 2022. @ashhod84
Sep 19 2022 09:49 AM
Hi @NickBaran,
I am an independent advisor responding to the Bookings app inquiries.
Please check if Bookable when staff is free and minimum and maximum lead times are set. See the image below. However, I made this assumption that they are.
Also, check to ensure the staff's Use Business hours setting is not conflicting with other settings. See both images below.
- Select Staff icon in left navigation | Choose a Staff Member | Edit Staff | Deselect Use business hours
-On this screen, enable Events on Office Calendar to affect availability.
If these settings don't work, one user stated creating a new booking page resolved the issue.
If you find this information helpful, please mark it as the best solution or like it, which will assist others with the same question.
Have a good day.
/Teresa
#traccreations4e
Sep 19 2022 11:59 AM
Thanks for your reply. Can you direct me to the thread where the user suggested creating a new bookings page to resolve the issue? I'm not sure how to do this. I have already accounted for the first suggestions in your response. @Teresa_Cyrus
Sep 19 2022 04:37 PM
Here is the link to the source thread. However, it does not give the instructions to create a new bookings page.
Here is how to create a new calendar booking page.
Let me know if this fixed your issue.
/Teresa
Oct 07 2022 09:40 AM
Oct 07 2022 11:58 AM
That's great.
Please mark my post as best response which will assist others with the same question.
Have a good day.
/T