Bookings does not send Teams meeting link

Copper Contributor

 

Hello,

Includes a Microsoft 365 group as a member of my Bookings team, and I have linked some services to this member (Microsoft 365 group).

The problem is that even if you set the online meeting option in Teams, within the service, the email sent and the scheduling in the calendar, it does not include a link to the Teams meeting.

In the case of members with individual accounts, this problem does not happen.

Is this a default behavior or does any configuration in the Office 365 group need to be reviewed?

 

2 Replies

@alexdionisio 

I am having the same issue where Bookings is not sending out a Teams meeting link in the Bookings confirmation email, even though Add Online Meeting is checked and Send Meeting Invite to the customer is also checked.  My team relies heavily on Bookings and the associated Teams meetings so I need to know why this is happening and how to fix it. I really hope somebody replies with a solution

@CSmithHPF have you solved the issue ?