Bookings Calendar using a Shared Mailbox

Copper Contributor

I'm trying to setup a Bookings calendar for a shared mailbox. I'm getting an error whenever I try to create a calendar. It does not go into detail on what wrong and says "Ugh-oh there was a problem while creating your calendar We are sorry -- but you could wait a few minutes and try again to see if it helps. If this issue persists, please reach out to your admin." 


Unfortunately, I am the admin and I am still a bit confused. The user has an Office  365 E3 license, and Bookings is enabled. 

I tried removing the license and readding it, but now I'm prompted with an error screen that says I have not setup a mailbox or no license is assigned. I can sign into Outlook with no issues, and I can see the license is assigned. I'm honestly not sure what to do at this point. 


Thanks in advance! 

1 Reply
Each new booking creates a mailbox in Exchange. I don't think you can assign a shared mailbox to a Booking calendar.