Sep 27 2021 09:16 AM
Hello,
I have a bookings calendar set up for multiple users, but they all rely on the same conference room. We have our conference room set as a resource in Office 365.
If the conference room is already booked, the expected behavior would be that Bookings would not allow someone to book a meeting with me at that time. Currently though, if the conference room is booked, a customer is still able to book me for the same time, causing a conflict (double booking) of our conference room.
I have not been able to figure out how to make bookings aware of both my schedule AND the conference room schedule. Is there a way to accomplish this? I do have the conference room added to my bookings page.
Thanks
Sep 29 2021 01:41 AM
@mvasiloff I am working on a similar use case. So far i have been exploring the approach to create different Services for each room . The rooms are a resource calendar and can be addressed by their individual email address. I use this email address to add the room as Staff to the Bookings calendar. Then I assign the room staff fixed to the service. This will require to create as many serices as I have rooms . Not sure if this is desirable. This way the Booking page manages availability correctly, even with Buffer time after or before the meeting. I can though still create a double booking manually for the room if i use the bookings app directly :( ... although i then get a mail notification the room has rejected the invitation . This is something i need to clarify with the business stakeholders . Maybe i can create a flow that can respond to this mail and trigger a cancellation on Bookings so the service gets canceeled and the customer gets notified that this service will not be avalailable at that time
Oct 01 2021 01:09 PM
Oct 05 2021 01:58 AM
Jan 16 2023 07:21 AM