Booking on off hours

Copper Contributor

I have been using the Booking calendar for a while now and more often than not, it allows people to schedule appointments that are not within the Booking hours. It even allows them to book on days where the schedule is set to closed for the day. It is becoming a major problem, as it requires us contacting that person and potentially rescheduling. 

Do you know why this is happening and do you have an ETR? (expected time of resolution)

1 Reply
@carmen1535
If you want your business follows the Default Scheduling Policy (setup in the Booking Page), all your services must have activated the Default Scheduling Policy.