Jul 30 2020 07:28 AM
Hi,
I am working with someone who is using bookings for internal use only, so to access the bookings calendar a user must have their 365 logon prior to the page.
In this case, is it possible for the "customer" details to be auto-filled, rather than them having to fill in names and email addresses?
At the moment they still have to fill in details even though bookings has allowed them to access the site (so knows they are a 365 user account).
Anyone know if this can be done?
thanks
Jul 31 2020 03:41 AM - edited Jul 31 2020 03:43 AM
I'm deploying Bookings as a solution for my service team with the exact use case.
I understand Bookings is build for ease of use and low effort implementation but I was expecting this as a core enterprise feature. The feedback so far is great but I'm still somewhat hesitant about its use since it offers no way to deal with abuse.
This seems to me a must have for user experience and abuse scenarios.
Oct 26 2021 06:47 PM
@Paul Stringfellow wondering if there are any updates on this?
The recent version doesn't seem to have this feature still.
Mar 07 2022 07:55 AM
@Paul Stringfellow I too am struggling with this issue. It appears that internal users are able to make their name whatever they want it to be. Hoping to see some new features and implementations to Bookings soon.
May 04 2022 09:00 AM
Mar 17 2023 03:09 AM
May 03 2023 12:43 PM
May 18 2023 03:06 PM
Aug 06 2023 11:11 PM
we do have the same internal user case and would love to see this feature
Nov 01 2023 06:25 AM
Nov 27 2023 01:58 AM
Apr 19 2024 07:59 AM - edited Apr 19 2024 08:05 AM
@Paul Stringfellow You must go back to the bookings page settings.
There you can change to the 2nd option 🙂
O "No self service"
X "Available to people in your organisation"
O "Available to anyone"
Tricky here is that per default it is set to 3rd, anyone. And then start searching for it in the service settings :-(.
Note: For testing that it takes some ninutes to be set (as always for Exchange).
Apr 19 2024 08:35 AM
@RoelandC-MSA Having overcome this issue it is time to move on and ask to reserve a meeting room for this booking ?
Will implement that using power automate (trigger is new booking). And follow up using Outlook actions like "find me a free meeting room" ...