Forum Discussion
Appointments on the half hour are no longer showing on my booking page
lizkh you should be able to leave the duration at 1hour - if you have buffer time that could also be casing you issues. Setting the Increments to 1m or 59 minutes should work
Our page still isn't working and it's frustrating that nobody from Microsoft is fixing this issue. It's worth pointing out that our page has been up and running for over a year and nobody has made any changes to any detail whatsoever. This is a glitch and we shouldn't need to 'bodge' the page to get it working (although for what it's worth the bodges listed above don't work either - either setting it to 59 minutes or not on the half hour). It's incredibly frustrating. I could change the time so that it's not on the half hour but then we will get people turning up at the wrong time, which will cause all sorts of chaos.
- To update this - it doesn't even seem to be on the half hour anymore - the appointments simply don't work no matter what we try. Again to reiterate, no changes were made to a system that was working perfectly for over a year.
- Same!! So frustrating! Has anyone heard back from anyone at Microsoft about this yet? The workarounds are not working for me.
tasleec I still haven't heard anything on my support case. I ended up having to change my appointment lengths to 30 minutes and set my time to be like 9:30a-10:00a, 10:30a-11:00a, 11:30a-12:00a, etc.
Fortunately in our case, the people scheduling the appointment just need to know when to arrive. They don't necessarily need to know when the appointment actually ends. So even though the appointment will take a full hour, having it show as 30 minutes isn't the end of the world.
Not thrilled with the workaround. Definitely not thrilled with Microsoft's response time. But at least I can book appointments again.
