Jan 27 2020 10:00 PM
Is it possible to add a room/resource at Bookings as a staff member? We're trying to setup a booking page where people can book a service (e.g. a meeting) in room (i.e. a room setup as a staff member).
When creating a new staff member I get the option to add any of the rooms/resources in the "add people" field. This ticks the "events on office 365 affect availability" option. However after I save the staff member and go back into the record, it now shows as a "guest" (where it originally was "viewer") and the "events on office 365 affect availability" option is no longer ticked and greyed out as an option.
Is there a way to do this? Or do "staff" have to be real users to sync availability?
Jan 31 2020 12:09 PM
I am currently test driving Bookings in hopes I can setup to have external (outside of our network) people book a room . I have that working the way I want by assigning a room as a service and the administrator of the booking calendar as the sole staff member. I have set "General Availability" as hours I want the room available for booking. The room is sometimes book by internal staff but that is rare. I will remove the existing booking in our Exchange server and have any internal staff use the booking website if they need the room. Not sure if that works for your requirements? @JarrydMoore
Jun 12 2022 10:45 PM
Hi, have you managed to solve this problem? @JarrydMoore I have the same problem with a room resource downgraded all the time as a guest so when the room is booked via outlook or email, it doesn't synchs with reservations booked via booking website.
Aug 04 2022 07:29 AM
Hi all, any news on this? I have the same behavior. I was not able to officially find an article from Microsoft that indicates if rooms are actually supported or not?
Would really appreciate any feedback. Best regards.
Oct 12 2022 05:49 AM