Who to escalate to when Bing Webmaster Support fails?

New Contributor

So, like many others I'm discovering, my website disappeared from Bing on July 5th, 2022.  

 

My site was ranked #1 for it's particular subject matter and is still ranked #1 on Google.

 

I've contacted Bing Webmaster Support on July 6th and was told they couldn't see any issues but that the ticket was being escalated to Engineering.

 

It's been over a week with no response on the ticket since the last one.

 

I've e-mailed since the escalation but have been ignored completely.

 

Where do we go from here?  My traffic has fell off a cliff in regards to Bing.  It has been over 13 days now that my site has been completely deindexed.

 

My site in question is at https://ephinea.pioneer2.net/  as well as it's forum at https://www.pioneer2.net/community/

 

Please let me know whom I should contact and where as this is ridiculous.

 

Thank you.

3 Replies

@Mrfaann This is super depressing and Bing still has done nothing to resolve this.  I'm really upset.

@sodaboy581 I too am having this issue.

 

My client's site https://yetiacademy.com/ was removed from the index and am getting conflicting metrics from web master's tools. I emailed support, waited the 10 days they requested, and sent a follow-up email & still have not heard back.