Who to escalate to when Bing Webmaster Support fails?

Copper Contributor

So, like many others I'm discovering, my website disappeared from Bing on July 5th, 2022.  


My site was ranked #1 for it's particular subject matter and is still ranked #1 on Google.


I've contacted Bing Webmaster Support on July 6th and was told they couldn't see any issues but that the ticket was being escalated to Engineering.


It's been over a week with no response on the ticket since the last one.


I've e-mailed since the escalation but have been ignored completely.


Where do we go from here?  My traffic has fell off a cliff in regards to Bing.  It has been over 13 days now that my site has been completely deindexed.


My site in question is at https://ephinea.pioneer2.net/  as well as it's forum at https://www.pioneer2.net/community/


Please let me know whom I should contact and where as this is ridiculous.


Thank you.

2 Replies

@Mrfaann This is super depressing and Bing still has done nothing to resolve this.  I'm really upset.

@sodaboy581 I too am having this issue.


My client's site https://yetiacademy.com/ was removed from the index and am getting conflicting metrics from web master's tools. I emailed support, waited the 10 days they requested, and sent a follow-up email & still have not heard back.