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alecsu2017's avatar
alecsu2017
Copper Contributor
Jun 13, 2019

Your message wasn't delivered because the recipient's email provider rejected it

Dear all,   Recently, I registered 1 account Office 365 trial to experience O365 E3 version before bought it, I create a sharepoint site, upload some document and share with somebody, both the same...
office 365
SharePoint
sarahll's avatar
sarahll
Copper Contributor

kane7589 

 

Every message that I have been sending out for the past hour has been returned with that error.

 

al_taylor's avatar
al_taylor
Copper Contributor
Feb 05, 2020

After finally getting through to someone on Microsoft support live chat, they've advised that they're aware of the issue and are in the process of resolving it:

Thank you for letting us know about this problem Alistair. Actually an ongoing issue at the moment and our Reasearch Engineers are up on fixing this issue. This may take around a maximum of 24 to be fixed. If this issue has already been fixed, you might be notified via email. Okay? 🙂 I deeply apologize about the inconvenience with regards to this problem. Please bear with us.

  • MikeT007's avatar
    MikeT007
    Copper Contributor
    Feb 06, 2020

    al_taylor 

     

    please can you update this group when the solution is posted and I have the same problem which started on Tuesday - Hotmail account being rejected by company 365 email servers 

    • al_taylor's avatar
      al_taylor
      Copper Contributor
      Feb 06, 2020

      MikeT007 I believe they've already resolved the issue as I'm now able to successfully send emails from my hotmail account using MS Outlook 2016 and the Windows 10 app which I wasn't able to do before.

      • MikeT007's avatar
        MikeT007
        Copper Contributor
        Feb 06, 2020

        al_taylor 

         

        thanks I will try and check later when i get back to my office 

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