Jul 12 2018
- last edited on
Apr 01 2022
Can someone please provide details on how to actually carry out the Windows 7 Professional upgrade to Windows 10 Professional as when i run the Upgrade Wizard from the Admin Portal, i get told that the License Key cannot be validated. The Windows 7 install is genuine and even says so...
Jul 13 2018 01:44 PM
Hello - I ran into the exact same issue - working with MS Tech Support - will know more on Monday and if the problem is fixed I shall post back here. Basically I was told that the Win10 upgrade could not read the previous product key in the firmware for Windows 7 - not an issue in Windows 8. Keep you posted!
Jul 26 2018 02:00 AM
Jul 31 2018 08:15 AM - edited Jul 31 2018 08:16 AM
Hi there...apologies for the delay in posting/replying...been quite busy since returning from a business trip.
Okay so yes - MS had me do the following and it worked just fine! Probably won't need again but was handy for that machine - hopefully will save you from another 4 hour round trip!
This is required as the upgrade can’t read previous product key in the firmware – this is not a problem with a Windows 8 upgrade
Aug 06 2018 05:49 PM
You may also want to have a read of this article which may help in terms of licensing switch over to Windows 10.
Aug 21 2018 02:53 AM