Why office outlook 365 and outlook mail sucks terribly and worst emails in the whole wide world?

Brass Contributor

It was so painful to say the truth but 365 emails sucks awfully. I will list down everything below.

 

It is too slow and buttons are most of the time unresponsive. 

Emails are lost when viewing in browser.

Both UI and UX makes the email system more complex and confusing.

It's so beautiful but it's nearly useless when talking about efficiency.

The good thing is only calendar feature.

In outlook email, people suffer the birthday reminders which they cannot unsubscribe.

And so many tons of bugs and pains I forget to mention.

Now it is telling me "Session Expired" everytime after I log in.

My colleagues also have the same problem.

 

71 Replies

Microsoft email's services are the biggest pain in the butt I have to deal with. Every single option I need requires an Administrator to enable it, and guess what? They don't enable it. The list is too long of things that simply DON'T work in Outlook. Office 365 or whatever Microshit decides to name their pathetic email service is the worst messaging service I've ever used since I use it. This sh*t is so unproductive I will for the first time in my life buy firework rockets when my company finally decides to shift away from it.

Did I forget to say I hate Outlook/Office 365? And that the sentiment is mutual?

@wt5ersdzxvgstrhW4QEGAE985 

 

I miss the days when I could sync my calendar to my iphone calendar and receive notifications.   The outlook app on my phone is not as reliable and doesn't remind me of meetings consistently. It;s locked down so corporations can read your messages, track files and read emails.   No privacy!    At least Apple respects privacy, 

The calendar sucks too, I have users add events to a shared calendar only to have the event not display on another's calendar. Desktop version why is it when you have multiple calendars there is not a selection pull-down so you know what calendar you are actually adding the event? Why when you click on a calendar name it unselects it, it should highlight, set its focus, to that calendar so when you are entering an event you know it is going on that calendar. Microsoft has never been innovative, they buy other's innovations then stop improving.

I cant agree more. The old version of Outlook is so much better and I'm not sure how to get that one back. Outlook for my Mac and IOS is great but the version for Windows for some reason is so trash! Can someone tell me why they don't let me manage other emails other than just one gmail account? on Mac I can do this still but Windows version does not allow for me to manage all of my emails from Outlook. Lots of other really bad updates as well but this one is the big one for me. @Saw Shine Moe 

I've spent over an hour following MS instructions to put birthdays on Outlook calendar. None of the many instructions were able to be applied.  This is the worst app I've ever used. If I find a suitable app for "Word" files I'll cancel my OFFICE 365 subscription asap. Very frustrating searching for fixes and getting nowhere. Why should the task of entering birthdays to contacts (no options for this on my screen) or otherwise setting up a birthday calendar be so difficult?

365 the solution to all issues!

Since 30/11/2022 still no working emails but microsoft still billing me.

Meant to get a support call at 20:00 hours and its 20:31, looks like I am stood up again.

I can't afford to take another 246 hours trying to sort their total screwup.

I have have started pricing to migrate business to Mac inc server as clearly MS don't have any competent staff.

Long story GOdaddy only had plebs doing the migration 2 months in, still couldn't sort it.

Tried to go to Microsoft, Godaddy held on to tenancy of email.

MS staff said create a (email address removed for privacy reasons), move emails to their and rename. Well that smart idea hasn't worked, its now holding tenancy and I can't get my business emails to work at all and MS staff make Godaddy look like Einstein.

We are trying to make do with yahoo accounts as it seems all mailboxes will have to be wiped, data dumped and maybe in he next 5 years MS can train someone to solve the problem.

The Windows version of Outlook can handle multiple accounts simultaneously.
https://support.microsoft.com/en-us/office/add-an-email-account-to-outlook-6e27792a-9267-4aa4-8bb6-c...
The new look macOS version of Outlook didn't handle IMAP accounts for ages but does now.
You can defederate your MS365 services from GoDaddy, if that's your problem. Have you tried this?
https://tminus365.com/defederating-godaddy-365/

@Cynthia49  Hi Cynthia-this email is the WORST ever in a series that seem to progressively decline. It is as if the design thereof was given to the first year students and apprentices to start learning some basic skills but to also be given free rein to produce the most complicated, messy, inconsistent email on the planet. Tasks that were simple and consistent in earlier versions are now ridiculously complicated with minefields everywhere. Literally dozens of inexplicable operating changes. Try searching for a group of emails to place in a folder!! In early version simply highlight the first and last entries and drag them across to the required folder! Good luck!!!!! I won't bore you with dozens of other issues but my feeling about this whole mess is that it simply shows how Microsoft holds its captive users in utter contempt

Minimal Viable Product is where Microsoft are taking all their, now legacy, desktop app development. They've all but completed this process for Mac users, with the resultant "pretty mess" that we have now and they are in the process of rolling it out to Windows users. Microsoft don't want us using installed desktop apps. They don't even want us using installed operating systems, even Windows. They want us existing entirely in their cloud ecosystem and this is where we are all being dragged, kicking and screaming, whether we like it or not.

@Saw Shine Moe 

I could not agree more.  We just switched over to 365. Huge mistake. That is unless your interested in a ton of useless bells and whistles that clutter the screen.  Hard to navigate through. Slow. 4 clicks just to print something.  Its hot garbage.  I wish I would have known. . Oh that's right, none of the microsoft reps contacted me back after reaching out to them 2x prior to buying... 

@Saw Shine Moe

Yes, the emails are terribly slow to load on the web-app. It's no excuse. I don't want to use a native app. I want the web-app to be snappy, why should I have to install a native app for reading email? browsers are good enough for that. Also, it's no fault of Firefox that these web apps don't perform well on Firefox,because everything else is fine, just depending on your competitor isn't.

@NayanChandwani Microsoft have turned into a pile of crap. Outlook still doesn't work despite all their expertise.

I am moving my staff off onto gmail, quick, efficient and to hell with security when the software doesn't work.

I had to medicated for blood pressure with the stress and lost in the region of 40k due to invoices looking sent not being sent, sent quotations which never arrived, tenders lost.

I now have yahoo, gmail, icloud to work around this festering turd.

@Sioux_1001 Hi. Many thanks for your post. I was beginning to wonder if the problem was just old(not very tech savvy) me, bit am reassured by hearing from people like yourself who know what they are talking about> I wonder if Microsoft will ever do anything about it!?

 

Kind Regards from South Africa

Microsoft 365 Outlook & OneDrive are the biggest disappointment in MS history; I literally think about retiring just to not have to deal with it any longer. @construtionadmin.

 

It takes me forever to find thing and navigate; I don't understand how something so awesome on your desktop has become such a nightmare on the cloud.  Why can't they fix this?

the outlook app just starting freezing up randomly and now it will not let me send a reply. it says "Changes made to the item were lost because of a reconnect with the server."

Too big to fail? Here, hold my beer...

@deejinozyou may be correct.  I have to use the cloud version of Office 365, as I use Linux as my desktop.  Linux apps work fine for most purposes, but sometimes clients send me documents full of non-standard, Microsoft-specific elements, and I have no choice but to use a Microsoft Office 365 for the Web.  But, if they're trying to push us towards the cloud-based versions, why are they so completely crap?  There are features missing, or which are slow, or don't work properly at all.  If they're trying to encourage me, they're going about it in a peculiar way. 

I think the general modern tech movement is to have one app to do all the things. I've noticed Android also tries to use it's email client as a web browser when opening links in email. Maybe I'm wrong but it seems that one tool designed to be all the tools wouldn't perform well at any task but suck equally for all uses. If everyone's heads are in the cloud maybe they wont notice.
They don't want to make the functionality in the Web version too good otherwise it'll start to undermine the sales of their desktop apps. They want to milk as much value from a slow transition as they possibly can. This is why the web version covers only the bare minimum functionality to make them viable then they have some nice, cool features, that are not available on the desktop version. This means people will still be prepared to get the better functionality of the desktop app and accept they will need to log into the web version to access any of the web specific functions. I think Microsoft will only look at making the Office productivity suite obsolete, as a desktop app once they're happy most people are spending more of their time in their web apps (such as Teams, SharePoint and the plethora of other web apps) anyhow.