Installed a new copy of the MS Visio pro 2019. When launched it open up but after selecting template when click on Create button it crashes and shuts down.
Even tried in safe mode same issue. uninstalled and reinstalled. The issue stays there.
Event view shows error
Faulting application name: VISIO.EXE, version: 16.0.12730.20250, time stamp: 0x5eab0c20
Faulting module name: mso20win32client.dll, version: 0.0.0.0, time stamp: 0x5e95b8f0
Exception code: 0x0115405e
Fault offset: 0x001a1a11
Faulting process id: 0x7f4
Faulting application start time: 0x01d62709c750d640
Faulting application path: C:\Program Files (x86)\Microsoft Office\root\Office16\VISIO.EXE
Faulting module path: C:\Program Files (x86)\Common Files\Microsoft Shared\Office16\mso20win32client.dll
Report Id: 4580456b-29ea-405f-9aa5-1bfff91e4253
Faulting package full name:
Faulting package-relative application ID:
Can some one help