Unresponsive IT company are the only people who had the Admin info for Outlook 365

Copper Contributor

An IT company set up our Outlook 365 account but we never received any info to log in as the Admin.

The "Admin" app (or tile) does not show up in the 2 email accounts for our company.

It's my understanding that "admin" app is the only way to get to the admin settings.


We can't reach that IT company  ...I'm hoping there is a work around.


Thanks for any help you can give.

1 Reply

@Palmer1400the suggested way will be contacting Microsoft Directly and finding out the information from them, I am sure the payment is being processed from your company so based on that Microsoft Reps should be able to help you with that.




here is the link for contact support or you can find an online Microsoft Support call number or office near you!


Please update if that helps!