unable to install Multi User Office after configuring with Office Deployment Tool

Copper Contributor

Our agency used the Office Deployment Tools to generate the files and configuration.xml needed for installing Office 365 as a MultiUser license.
I start it in an elevated command prompt and run the command of setup.exe /configure configuration.xml.

I get the initial splash screen and then follow up splash screen with progress bar, but it doesn't progress past about 2% of the install. I even left it overnight and it never went any further.
Network doesn't appear to be blocking it. 
Another note I saw said TLS 1.2 is needed and I have checked that selection in the internet options.

Any other thoughts on what might be stopping this installation?

2 Replies



Is it a fresh installation and keep in 2% always?

Yes, it is a fresh install and it never goes anywhere.  @Kidd_Ip