Aug 13 2018 03:52 AM
Morning, To cut a long story short, i work on a helpdesk for a global company.
We have users in Finland who are reporting that the word for June that should be spelt
kesäkuuta (correct spelling) is in actual fact spelt like kesäkuutata (incorrect) is there anything that can be done about this? If i had the source code I would try and change it myself.
thanks
Aug 13 2018 05:30 AM
Aug 13 2018 07:17 AM
Hi @Naz Uddin
(Thanks for looping me in @John Wynne)
@Naz Uddin - I want to help you get this resolved for your customers. In order to do that I need get this routed to the right team. It sounds like it could be coming from the Operating system (Outlook pulls some information from the OS in places) so I need some more details from you please (if it is not too much trouble):
Can you please tell me what version & build# of Windows they are using? (type winver in search and hit enter)
And also the version & build# of Outlook (From File | Office Account | About Outlook).
And if you could please provide some screenshots of where it occurs that would help me get it routed to the right team quicker also.
Thanks in advance!
Staff
Aug 23 2018 11:30 PM - edited Aug 23 2018 11:38 PM
Sorry about the delayed response, here is the information
Operating System: Windows 10 v1709 Build 16299.125
Outlook 2016 MSO Version 1705 16.0.8201.2193 32bit
The issue seems to be in Outlook, not only is June spelt wrong, also August is... I have also attached some screen shots.
Apparantly if you search the web for the incorrectly mispelt words and outlook e.g.
elokuutata outlook
There are loads of articles about it (in Finnish though)
Aug 30 2018 04:29 AM - edited Aug 30 2018 04:33 AM
Thanks for this @Naz Uddin! Sorry for the late reply. We are following up with the relevant team. We believe it was a known issue that was fixed by an update. We will come back when we have more information. Regards, Staff
Dec 03 2018 12:32 AM
Morning any updates with this job, its been months?
Dec 03 2018 05:41 AM - edited Dec 04 2018 04:06 AM
Hi @Naz Uddin
Sorry for not getting back sooner. We did investigate this, however, we cannot reproduce the issue on the latest builds of Finnish Office 365 & Finnish Windows 10. To help us further would you please be able to tell us the operating system and email program and build number (if an earlier or MSI version of Office) used by the sender of the ‘Forward/Reply’ messages, as there is a possibility the strings in those original emails are coming from another source?
Thanks
Staff
Dec 03 2018 06:35 AM
have you installed Windows 10 the FINNISH version?
Dec 03 2018 07:06 AM