Restore the state of a mailbox

Copper Contributor

Hi guys


A customer of mine deleted a lots of folders and items in his Mailbox/Outlook. It is a really disaster and everything look different for him now. :\


We would like to restore the whole state of his mailbox from last week. Is this even possible? 

I know we could restore every single item, but he wants his old folder structure again.  


I just opened a ticket in the admin-center. His Mailbox is still active and we never deleted the whole mailbox in the exchange online console.


Thanks for your answer!




1 Reply

There is no "point-in-time" type of restore in Exchange Online if that's what you mean. Recover what you can from Deleted Items/Recover deleted items and the Purges containers, the folder structure will have to be recreated by memory.