In most situations, it’s a good idea to enable Azure AD accounts for SSPR (self-service password reset) to avoid the need for administrators to update user accounts when things go wrong. This article explains how to report accounts that are not yet set up to use SSPR. It’s a check that should happen regularly, perhaps with the aid of Azure Automation.
https://office365itpros.com/2022/10/20/azure-ad-sspr-accounts-not-enabled/
