Jan 10 2021 12:19 PM
Jan 11 2021 09:10 AM
Hi @Myloking_, could you please explain what's difference between "exact read recipients" and number of "reciepients that opened the mail"?
Jan 16 2021 02:42 AM
Hello @Victor Ivanidze, Thanks for your reply. So my customer wants to be able to see the exact mailbox owners that opened the mail. So for instance, if he sends a mail to a distribution group of 20 people, and 8 opened the mail, he wants to know the exact 8 that did. So apparently, Microsoft privacy does not permits this, Hence i introduced my clients to the benefits of using MyAnalytics. So all they can get is the percentage of mail open rate. Atleast until a solution like that is achievable for enterprise use.
Jan 17 2021 07:49 AM
Hi @Myloking_, if using a read receipt request is acceptable, you can count amount of read receipts sent to initiaitor.