SOLVED

Quarantine Mails not received with one of the recipient and another one recipient received

Copper Contributor

Email sent from one of the client domain received to one of our active domain but moved to quarantine as Spam Score is 1 but we have created rule to by pass emails coming from xyz to mxz domain but the email received to only one of the recipient instead it is marked to couple of recipients with same subject line

3 Replies
best response confirmed by Prashanth_Kasula (Copper Contributor)
Solution
Thanks for your reply
No message trace is displaying the mail deliver information to one of the recipient but another recipient did not received the same mail need to know why it is not delivered
Meaning why the email is sent out to only one of the mail recipient and another recipient marked with same email is lying at quarantine even we did not released email manually
1 best response

Accepted Solutions
best response confirmed by Prashanth_Kasula (Copper Contributor)
Solution
Thanks for your reply
No message trace is displaying the mail deliver information to one of the recipient but another recipient did not received the same mail need to know why it is not delivered

View solution in original post