Purging email found in content search - emails not being deleted

Copper Contributor

I'd like to remove emails containing someone's personal phone number across all you users in the company.


I started off by creating a content search here:



and called it xx_remove_phoneno


Which finds the emails I'd like to delete.

I then ran: New-ComplianceSearchAction -SearchName "xx_remove_phoneno" -Purge -PurgeType HardDelete


This removed some emails but not all of them. It's been a few days now and if I run:

Get-ComplianceSearchAction -Identity "xx_remove_phoneno_Purge" | Select-Object SearchName,Results,Errors


I see Purge Type: HardDelete; Item count: 21; Total size 6193056;

and the location of mailboxes where they remain.


So not all the emails have been deleted.





0 Replies