[PLEASE HELP] Not possible to login on Word for iPad (Email/Username not found)

Copper Contributor

Hello everyone,


as I wrote in the headline, I can’t login on Word for iPad. The program says, that my email/username doesn’t exist, but that’s wrong because I’m writing and receiving my mails as always with Outlook.

Can anyone help or was in a situation such like that?


Best greeting


2 Replies


Hello! You've posted your question in the Tech Community Discussion space, which is intended for discussion around the Tech Community website itself, not product questions. I'm moving your question to the Microsoft 365 space - please post Microsoft 365 questions here in the future.