Override Office Apps from Office 365 University to Office 365 Enterprise!!!

Contributor

Hi!

 

I previously had installed on my computer the office apps (Word,Excel,PowerPoint, Outlook) having used my University Account, now I work, and my company just purchased an Office 365 E5 License Subscription and I want to stop using the office apps which are property of my college account and instead install the apps again but from my E5 company subscription.

 

I already did the process of erasing the office apps (From University) and installed from my company portal the Office 365 ProPlus to my computer, but when I open the apps and go to the tab "About this Outlook" it stills says that the app belongs to my college account. So then I did a little research and saw a post that said that I needed to sign in to my college account and deactivate the Office apps connected to my device from there and supposedly everything would work just fine when I re-installed the office apps but from my company account , so I did that, but when doing the process again an open, let's say Word, it stills says that it belongs to my college account, and now I don't know what else to do. 

 

Could someone help me if they have experienced this issue and successfully deployed their office apps?

1 Reply

Hi @Devryk,

 

try to unistall Office, then reboot the system and downlaod and run the cleaning tool (by Microsoft):

 

https://support.office.com/en-us/article/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf...

 

then reboot again and finally install the new version.