Copilot for Microsoft 365 Tech Accelerator
Feb 28 2024 07:00 AM - Feb 29 2024 10:30 AM (PST)
Microsoft Tech Community

Outlook presence status not available

Copper Contributor
Hello,
i have a problem with the presence of status in outlook.
It just didn't work anymore (after March / April Teams update)
I've tried to do everything: SARA tool, check regedit, check teams is default in every protocol it supports, but nothing fixes the problem.
The strange thing is that every now and then the presence reappears for a couple of days, and then disappears for weeks.
Do you have any solution?
 
Thanks for the support!
2 Replies
If the problem not solved then You need to try a trusted Email Backup Solution Tool - using email backup solution you will get 2 best options.

First is you will be able to Download Backup of Email offline into desired formats such PST format supported with Outlook, MBOX supported by Thunderbird and Gmail and so on.

Second is you can directly Take your backup to another Email Service provider or Email database formats.
Thanks for this information.