Nov 24 2021
- last edited on
Feb 01 2023
Is there a way to retrospectively track (say at the admin level or any other way) WHEN a particular user has opened a particular email in Outlook? In this instance, the sender did not switch on the "read receipt" functionality.
I see there are message trace options but it appears they only record if an email was delivered, failed, filtered as spam, etc as opposed to actually when the email was opened.
I found a mention of something called "eDiscovery" - in my brief reading I am still unsure if it can do what I am wanting. Any thoughts?
Nov 24 2021 11:14 PM
Nov 24 2021 11:20 PM
Hi @Vasil Michev thanks for the reply on this. Is this functionality only available at the Outlook Admin level or can any user do this on their own mailbox? Context is I was asked by a manager if it was possible. I am just a standard end user with no admin access.
Nov 24 2021 11:28 PM
Sep 22 2022 01:51 AM
Thank you for the response, Appreciated it!