Nov 11 2020
12:50 PM
- last edited on
Feb 01 2023
12:41 PM
by
TechCommunityAP
Nov 11 2020
12:50 PM
- last edited on
Feb 01 2023
12:41 PM
by
TechCommunityAP
I have a client who runs the latest version of Office 365 Office and is at the latest SP on a PC.
When he clicks on a new e-mail message and types the first character of an address, e.g "J" in this case, the address that is completed has additional information in it that makes it unable to send.
See attached photo for an example
It is the info in RED that is causing the delivery issues, if the user backspaces and deletes this info the mail is delivered no problems.
Strangely it is only his own name and one other inside his company that has this issue.
I have so far:
* Clicked on the X in the autofill field to try and delete any reference to this address so he needs to type the address in full next time.
* Uninstalled Office and re-installed.
Any Help would be appreciated.